We end up having to run an onilne repair, which takes sometime and is very inconvenient to get it to work again. When we try to enter in credentials again (We use Dirsync, with no ADFS), it says there was a problem with the account. The past 2 days we have had issues with these people opening an office app, and it says that it couldn't activate. In most of these situations, the machine was not wiped clean and started fresh, simple because the new people / transfer were basically replacing the people that left.īecause of this, the office 365 installation on these machines was originally activated under the accounts for the person that left. Open Registry Editor from the Run prompt ( regedit.exe) If you had an x86 version of Office 365 installation, navigate to the following registry key: HKEYLOCALMACHINESOFTWAREMicrosoftOffice16.0CommonOEM. I would say in the last month, we have had 4 people leave the company, 3 new hires, and someone change departments. To disable the Office 365 activation pop-up window, we’ll have to delete one registry key. Recently, we have had an uncommon amount of turnover / new hires / department moves. We completed our rollout in either late Feb or early March of this year. All of our clients run Office ProPlus 2013 (the office 365 deployment). My company has Office 365, an E3 agreement.
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